Galix
Refund Policy
A Legal Disclaimer
All sales are final. We do not accept returns, exchanges, or provide refunds for any products/services purchased from our company, except as required by law. Please ensure that you carefully review your purchase and understand the terms of our policy before completing your transaction.
Refund Policy - The Basics
1. We only accept returns or provide refunds in the following exceptional circumstances:
If the product received is significantly different from the description provided.
If the product is defective or damaged upon delivery, subject to our review.
To qualify for an exception, you must contact us within 7 days of receiving the item, provide proof of purchase, and supply evidence of the defect or damage.
2. How to Request an Exception To request an exception under this policy, please contact our customer service team at [contact information]. Include your order number, details of the product, and a description of the issue. Our team will review your request and respond within 1-2 business days.
3. Responsibility for Return Shipping If an exception is granted, you may be responsible for covering the return shipping costs, unless otherwise stated by our team.
4. Changes to This Policy We reserve the right to amend this policy at any time without prior notice. Please review this policy periodically for any changes.
For any questions or concerns, please contact us at bsonsprtsz@gmail.com